FAQ

Yes. We carry the common Viking, Sub-Zero and Wolf parts on the truck and complete most repairs in one visit across New Canaan, Silvermine, Talmadge Hill, Darien, Norwalk and southern Connecticut. Call (475) 472-9274 early in the day for same-day availability.

No. We are an independent specialist — not manufacturer-authorized — focused on Viking, Sub-Zero, Wolf and premium built-ins, using genuine OEM parts backed by a 1-Year Parts & Labor Warranty. For high-end appliances an experienced independent specialist is often faster and more flexible than an authorized center.

The diagnostic / service call is $95, credited toward the repair. Most Viking range and oven repairs run $250–$900; refrigeration and sealed-system work runs $600–$2,200; cooktop and control-board repairs typically run $250–$850. You always get a firm quote before any work begins.

Usually yes, same-day. Uneven Viking baking is most often a drifted thermostat, a failed temperature sensor, or a tired convection fan motor. We test the circuit, recalibrate, and replace only what has actually failed.

A burner that clicks but won't ignite is almost always a fouled or cracked spark electrode or a failed spark module — not the gas valve. A specialist tests the ignition circuit and replaces the specific failed part rather than guessing.

Yes. We install genuine OEM parts for Viking, Sub-Zero, Wolf and the other brands we service, and every repair is backed by a 1-Year Parts & Labor Warranty.

New Canaan, Silvermine, Talmadge Hill, Oenoke Ridge, plus Darien, Norwalk, Wilton, Stamford, Westport, Weston and Ridgefield across southern Connecticut.

Yes — sealed-system faults, failed compressors, evaporator and defrost problems and control boards are all common on Viking built-in refrigeration and wine storage. Repairs typically run $300–$900, and protecting food or a collection is treated as a priority.